Find answers to your registration questions. If your question is not addressed here or a receipt is needed, please contact SC18 Registration.
- Association Membership
- Registration Options
- Discounts, Payments, Refunds, Receipts
- Exhibitor Registration
- International and Child Attendees
Q. How can I become a member of ACM or IEEE?
A. Attendees who are members of ACM or IEEE, the sponsoring associations of the SC Conference Series, pay discounted registration fees. Visit the membership pages of ACM and IEEE for membership information and online applications.
Q. What are the qualifications to register as a Retired Member?
A. To qualify as a Retired Member, you must be 65 years old or older and either an ACM or IEEE member.
Q. What does the Technical Program registration include?
A. The Technical Program (Tuesday–Friday) fee includes admission to most Program sessions, Exhibits, Grand Opening Gala Reception, Technical Program Reception (TP badge and government-issued ID required for entry), and one copy of the SC18 proceedings. Workshops and Tutorials are not included with the Technical Program registration.
Q. What are the Tutorials registration options?
A. The Tutorials (SUN, MON, or 2DAY) fee includes admission to any of the tutorials offered on the selected day for a one-day pass, or to any tutorials on both days for a two-day pass. The fee also includes a set of tutorial notes for download, and lunch and breaks on the day(s) registered. Please note there is no half-day Tutorials option or hard-copy notes option. Attendees may opt to receive the tutorial notes on a USB flash drive, for an additional $5 fee. The special price for the USB drive is only available to attendees registered for Tutorials.
Q. What are the Workshops registration options?
A. Registration for Workshops gives you access to all three days of the workshops. To add Workshops to your Technical Program registration, select the Workshop Add-On. Or you may register for Workshops Only. The Workshops Only registration includes the workshops on Sunday, Monday, and Friday. It does NOT include access to the Exhibits, but you may combine a Workshops Only registration with other registration options (Exhibits Hall Only, Tutorials) in order to gain access to the Exhibits Hall.
Q. What are the qualifications to register as a student?
A. To register as a student you must provide a current student ID on-site.
Discounts, Payments, Refunds, Receipts
Q. Do you offer any group discounts?
A. We do not offer group discounts.
Q. As a student volunteer, do I receive any discount?
A. Student volunteers receive a reduced rate for registration for the Technical Program. You will be emailed a link and the promo code for the discount.
Q. Do you accept wire transfers? Who covers the bank fees?
A. We do accept wire transfers; however, the registrant is responsible for any bank fees.
Q. What is the cancellation policy? Will I receive a refund?
A. Registration cancellations must be submitted to the SC Registration Center in writing by 11:59 pm EDT, Friday, October 12, 2018, to receive a refund, less a $50 processing fee. All requests must include a brief explanation of the reason for cancelling. Cancellation requests received after the cancellation deadline are not eligible for refund or credit. Amounts less than $50 will not be refunded.
If the cancellation is due to a visa being denied, the registrant must provide a copy of the denial letter with their cancellation request.
Credit card refunds are reviewed once a week while registration is open; they can take up to 10 days to process. Check refunds are processed approximately six to eight weeks after the end of the conference. Wire payments are refunded by check six to eight weeks after the conference.
Q. If I lose my badge, can I have another one printed?
A. To reprint a badge, bring your government-issued ID to the Assisted Registration Desk. There is a $40 reprint fee.
Q. Can I obtain a registration receipt after the conference?
A. If you need a receipt for your registration fee and did not retain it upon registering, please contact SC18 Registration.
Q. What are the registration options for exhibitors?
A. There are two types of exhibitors: research and industry. The number of booth staff badges granted depends on the type of exhibitor and the size of the booth.
One complimentary Technical Program badge per booth (no matter the size of the booth), and six complimentary exhibit booth personnel badges for each 10-by-10-foot booth. The fee for additional personnel is $100 per person.
Fifteen Exhibits Hall Only guest passes for each 10-by-10-foot booth. These passes are intended for exhibitor clients only (not for exhibitor staff). Guest passes are good for all three days. Each person invited comes out of the allotment. Exhibitor guests have access to the Exhibits Hall only when it is open to the public.
Research exhibitors receive no complimentary personnel badges; the fee is $100 per badge. This fee is waived for each Technical Program registration purchased.
An exhibitor who wishes to also attend the conference must register as an attendee and pay the applicable registration fee. The $100 over-allotment fee for personnel badges is waived for each Technical Program registration purchased. Exhibitors can register using the Exhibitor Registration link on the registration page, selecting the exhibiting company they are affiliated with from the dropdown menu. The exhibitor attendee will be added to the exhibiting booth upon approval from the designated exhibitor contact (the “booth boss”).
The designated exhibitor contact (“booth boss”) may register their guests for the conference using the Exhibitor Registration link on the registration page. Exhibitor guests cannot register themselves online in advance. Exhibitor guests wishing to register on-site need approval from the booth boss.
Q. Where can I find my exhibitor ID?
A. The exhibitor ID will be emailed to the designated exhibitor contact.
Q. Where do I pick up my exhibitor badge?
A. Exhibitor badges can be picked up on-site at the registration desk.
International and Child Attendees
Q. I need a visa in order to attend the conference. Where can I find information for my visa application?
A. An invitation letter to assist you with obtaining a visa will be available online once you have registered.
Q. Can my child attend the conference?
A. Only children ages 16 years and older are allowed in the Exhibits Hall during installation, dismantling, or outside of posted Exhibits hours. Children ages 12–16 with an Exhibits Hall Only pass are permitted in the Exhibits Hall during regular hours. Each child must wear a badge and be accompanied by a registered adult at all times.
Children under 12 are only permitted in the Exhibits Hall on Family Day (Wednesday, November 15, 4–6 pm). They must be accompanied by their parent at all times. All family members must be registered and badged, but no fee is charged during that period. Infants 6 months or younger may be brought into all conference sessions.